Shenzhen joy lighting co.,Ltd

Question #1: Why you lamp is expensive?

Answer: our factory has passed the ISO9001:2008, and most of the products are UL listed or SAA certificated. All of them are compliant with CE and RoHs. The truth is, they do cost more, but there are many reasons for this. One of the things people need to keep in mind is that LED lights are so much more efficient than standard light bulbs that they will surely earn their keep in a very short period of time. That is, the money spent on obtaining them will be made up for quite quickly in the form lower electricity bills, and the less frequent need to replace them.

Question #2: How to control quality?

Answer: We package LED by ourself , can guarantee farthest the quality and delivery term .We adopt various of  professional equipments in the basis of strict standards from incoming materials test , manufacturing process to finished       products test , including integrating sphere , Automatic chip mounter, Vibration Tester , High Voltage Tester , Aging Tester , Light-distribution Photometers etc . We will     also consider seriously the package for you to avoid from damage in transportation , and will attach the Test Reports / Specifications / Operation Instructions to you , the    most important one is that we have perfect after-sales services , can guarantee farthest your benefit  indeed .

Question #3:Can i have a sample order for led light?

Answer:Yes,we welcome sample order to test and check quality.Mixed samples are acceptable.

Question #4:Can i have a sample order for led light?

3-5 days for sample,7-15 days for bulk order

Question #5:Do you have any MOQ limit for led light order?

No MOQ,1 pc for sample checking is available

Question #6:Is it ok to print my logo on led light product?

Yes,please inform us formally before our production and confirm the design firstly based on our sample

Question #7:Do you offer guarantee for the products?

Yes,we offer 2-5 years warranty to our product.

Question #8:How to deal with the faulty?

Firstly,our products are produced in strict quality control system and the defective rate will be less than 0.2%.

Secondly,during the guarantee period,we will send new lights with new order for small quantity for defective batch products,we will repair them and resend them to you or we can discuss the solution including re-call  according to real situation.